Delta Global Cargo LLC (“Delta Global”, “we”, “us”, “our”) operates the website deltaglobal.ae. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to enquiries made through our website forms, by email, by telephone, and via WhatsApp. By contacting us or using our website you consent to this Policy.
Information We Collect
When you use our contact form or quote request form, email us, call us, or message us on WhatsApp, we collect the information you voluntarily provide — typically your name, company name, email address, phone number, origin and destination, and shipment or sourcing details. In addition, our servers and analytics tools automatically log standard technical data such as your IP address, browser type, and the pages you visit.
How We Use Your Information
We use the information you provide to respond to your freight, logistics, container trading, and product sourcing enquiries, prepare quotations, arrange and manage shipments, keep records for our legal and accounting obligations, improve our services, and — where you have contacted us — to send you service updates and occasional information about our own services. We do not sell or rent your personal information to anyone.
How We Share Your Information
To deliver our services we may share the details necessary to complete your shipment with trusted third parties, including shipping lines, airlines and road carriers, customs brokers and clearing agents, and destination handling partners. We also rely on reputable service providers to run our business — for example HubSpot, which stores your enquiry in our customer relationship management system so our team can follow up, and Google Analytics, which provides anonymised website usage statistics. These providers process data on our behalf under their own security and privacy commitments. We may disclose information where required by law or by a competent authority. We never sell your data or share it for third-party marketing.
Marketing Communications
If you have enquired about or used our services, we may occasionally contact you by email, phone, or WhatsApp with updates, rate offers, and information about services that may be relevant to you. You can ask us to stop these communications at any time by replying to any message or contacting us using the details below; this will not affect messages that are necessary to handle an active shipment or enquiry.
Analytics
We use Google Analytics to understand how visitors interact with our website. It collects anonymised data such as pages visited and general geographic location, and does not identify you personally.
Cookies
Our website uses cookies to improve your browsing experience and to support analytics. By continuing to use our site you consent to the use of cookies. You can disable cookies in your browser settings at any time.
Data Retention
We retain enquiry and contact information for as long as necessary to fulfil the purpose for which it was collected and to meet our legal, tax, and accounting obligations. You may request deletion of your data at any time by contacting us, subject to any records we are required or entitled to keep.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. You provide your information at your own risk.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing. These rights are recognised under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). To exercise any of them, please contact us using the details below and we will respond within a reasonable time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version is always the one published on this page, and your continued use of our website or services after any update constitutes acceptance of the revised Policy.
Contact Us
Delta Global Cargo LLC
Al Maktoum Hospital Rd, Deira, Dubai, United Arab Emirates
Email: info@deltaglobal.ae
Telephone: +971 4 271 7685 · +971 56 585 1062
Last updated: 5 July 2026